Question 1

Do you bulk bill?

Accepted Answer

As a small, low-volume practice, we’re regrettably unable to offer routine bulk billing. However, Centrelink recipients are eligible for a reduced fee for their first appointment.We also offer reduced fees for clients referred by their local Aboriginal Medical Service (AMS), in support of the Close the Gap movement.If you don’t fall into one of these groups and have limited financial means to pay for private care, your GP can obtain free psychiatric advice through the GP Psychiatry Support Line. This allows your mental health care to remain with your GP while giving them access to specialist psychiatric input at no additional cost to you.If you’re experiencing severe or complex mental ill health and cannot access private psychiatric care, you can self-refer to your local Community Mental Health Service. Your local service provides free psychiatric assessment and, if needed, ongoing support and case management. To reach your local service, call the 24-hour Mental Health Line.

Question 2

I'm an adult, but I'm not yet 21. Can I see you?

Accepted Answer

Yes.

Dr Crowder sees patients aged 18 and over. However, she encourages young adults to first consider seeing a psychiatrist working within a multidisciplinary team that specialises in supporting children, adolescents, young adults and their families. These teams typically include psychiatrists with sub-specialist training in youth mental health, and they routinely work with the whole family.

Dr Crowder is an adult psychiatrist. While she strongly encourages the involvement of carers in a patient’s treatment, she does not typically work with all members of the family.

Question 3

I need help urgently. How can I see you sooner?

Accepted Answer

If you need immediate support, please visit the Crisis Supports page on this website for information about free, 24-hour services available to you now.

This practice operates by appointment only, during limited business hours, and is not equipped to manage emergencies.

Question 4

Why is there no face-to-face reception?

Accepted Answer

Solid Ground Psychiatry operates within a shared professional space occupied by multiple independent businesses. Our team consists of a psychiatrist and an off-site receptionist service. While receptionists are based off-site, they are available to support you Monday to Friday, from 9:00 am to 5:00 pm, via phone. They can assist with appointments and general enquiries.Dr Crowder responds to emails within business hours on Thursdays and typically within 48 hours on other days.

Question 5

Do you look after patients in private mental health hospitals?

Accepted Answer

No.

Dr Crowder is a community-based, outpatient psychiatrist. If you are admitted to a public or private hospital, your inpatient care will be managed by a psychiatrist with admitting rights to that facility. After discharge, you are welcome to return to her for continued outpatient treatment.

Question 6

Will you communicate with my family?

Accepted Answer

The psychiatrist will communicate with your designated carer or next of kin in an emergency, and otherwise, only with your consent. We ask that all patients nominate a next of kin or carer who can be contacted if serious clinical concerns arise.

However, the regular involvement of a loved one in your assessment and treatment, with your explicit consent, can be highly beneficial to your recovery and is encouraged.

With your consent, we may also communicate with:
Public and private hospitals
Community mental health and public health services
Your general practitioner (GP)
Other medical specialists involved in your care
Your psychologist or therapist

FAQs

Search or Browse by Category

Do you bulk bill?

I'm an adult, but I'm not yet 21. Can I see you?

I need help urgently. How can I see you sooner?

Why is there no face-to-face reception?

Do you look after patients in private mental health hospitals?

Will you communicate with my family?

Dr Lyndsi Crowder, BA, MBBS, FRANZCP
Suite 11, Level 7, 428 George Street, Sydney 2000
Phone (02) 7258 0859 | Fax (02) 7259 4151
Email: contact@solidgroundpsychiatry.com.au | HealthLink EDI: sgrpsych
Crisis Supports | Find a Psychologist

FAQs

Search or Browse by Category

Do you bulk bill?

I'm an adult, but I'm not yet 21. Can I see you?

I need help urgently. How can I see you sooner?

Why is there no face-to-face reception?

Do you look after patients in private mental health hospitals?

Will you communicate with my family?

Dr Lyndsi Crowder, BA, MBBS, FRANZCP Suite 11, Level 7, 428 George Street, Sydney 2000 Phone (02) 7258 0859 | Fax (02) 7259 4151 Email: contact@solidgroundpsychiatry.com.au | HealthLink EDI: sgrpsych Crisis Supports | Find a Psychologist

Dr Lyndsi Crowder, BA, MBBS, FRANZCP
Suite 11, Level 7, 428 George Street, Sydney 2000
Phone (02) 7258 0859 | Fax (02) 7259 4151
Email: contact@solidgroundpsychiatry.com.au | HealthLink EDI: sgrpsych
Crisis Supports | Find a Psychologist