Crisis Supports

This is a 24/7 statewide phone service, staffed by trained mental health professionals who:

• ask you questions to understand your needs

• offer mental health advice

• complete a brief assessment

• make recommendations for appropriate care​

Crisis supporters can speak with you by phone, text or online chat, offering:

• short-term, confidential support if you’re feeling overwhelmed, or having difficulty staying safe

• a listener without judgement

• a safe space to discuss your needs, worries or concerns

• assistance with exploring your options for support.

• an option to text 0477 13 11 14 if you don't want to talk on the phone

This is a nationwide service providing phone and online chat and video counselling to people:

• at risk of suicide

• concerned about someone at risk

• bereaved by suicide, and

• people experiencing emotional or mental health issues.

Beyond Blue offers a host of services including:​

• free, brief, confidential counselling via online chat 

• an online peer support community chat forum

• six free sessions with a mental health coach if you're stressed or overwhelmed about everyday life and you’re not currently seeing a psychologist or psychiatrist.

• information about different mental health professionals and how to find the one you need 

This is a telephone and online chat and video counselling service offering support for Australian men anywhere, anytime.

This is a confidential 24-hour telephone service for ADF members and their families.

Offering confidential individual, couples and families counselling to Army, Navy and Air Force personnel, veterans and their families. 

This is Australia’s only free (even from a mobile), confidential 24/7 online and phone counselling service for young people aged 5 to 25.

Jewish House operates a 24/7 phone service which offers support for people (of any faith) experiencing a crisis, such as drug and alcohol addiction, suicidal thoughts, domestic violence and homelessness. ​​

The first national crisis support line for mob who are feeling overwhelmed or having difficulty coping. They offer a confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal & Torres Strait Islander Crisis Supporter who will listen without judgement.

This is a confidential national sexual assault, family and domestic violence counselling line for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault.

Offering guidance and support for your (or someone else's) alcohol or drug use.  The service is available to all residents of NSW and includes:

• brief telephone counselling and support

• referrals to other services in NSW

• information about alcohol and other drugs

• an alternative number for Sydney Metro at 02 8382 1000 

Fo access to Police, Fire or Ambulance services.

Call 000 if:

• someone is seriously injured

• someone is in need of urgent medical help

• your life or someone else's life is at risk

• you have witnessed a serious accident or crime​

An Australia-wide service offering:

• support for LGBTIQ+ individuals who want someone to connect with via chat or phone 

• support for non-LGBTIQ+ people but who want to talk about someone else they care about

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** Only operating daily, 3 pm - midnight **

This is an Australian government program providing free support for carers. Services include:

• in-person and phone counselling

• in-person and online peer support groups

• tailored support packages to help with planned respite, transport, and more

• online skills courses to support your understanding of legal responsibilities as a carer

• access to emergency respite if you suddenly find you can’t provide care

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** Only operating during business hours, Mon to Friday, 9 am - 5 pm **

Offering counselling and support to parents and carers with children, aged 0 to 18 years, who live in New South Wales.

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** Only operating 9am to 9pm Monday to Friday and 4pm to 9pm on weekends **

This is a telephone service that supports people who live in NSW and who are from culturally and linguistically diverse communities.

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** Only operating 9am to 4:30pm Monday to Friday **

Offering free and confidential crisis support to Muslims in Australia. Hayat Line provides emotional support for suicide prevention with compassion, connection, rahma, nasihah, and hope.

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** Only operating 9am to 5:00pm Monday to Friday **

This is a non-denominational Christian service open to anyone who would like prayer, or simply someone to talk to. Careline volunteers are not counsellors, but they can refer you to a counselling service that is appropriate to your needs.

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** Only operating 9am to 11:00pm, every day of the week, including Public Holidays **